Help Center

Please use the below form. You can also call customer service on +1 (973) 435-3638.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

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Shopping Information

Are all items available in multiple sizes?

How do I know if an item is in stock?

Will the product look exactly like the photos?

Do you release new collections?

Payment Information

What payment methods do you accept?

Is my payment information secure?

When will I be charged for my order?

Can I use more than one payment method?

Order & Returns

Can I change or cancel my order after placing it?

How long does it take to process orders?

What is your return policy?

What should I do if I receive a damaged or incorrect item?

Ordering from Han360

How do I place an order on Han360 Store?

Will I receive order confirmation?

Can I track my order?

Do you ship internationally?